Pre-commissioning and commissioning of MWM gensets:
check for gensets correct installation at the site and inspection of utilities at the site
check for a technical condition and correct settings of gensets including its adjustment;
monitoring the first genset commissioning using electronic control devices
measurement of inlet and outlet values: gas, air, exhaust gases, power generation
additional MWM genset setting if necessary.
MWM genset service maintenance:
system monitoring; if genset is connected to the information system in Russia – remote monitoring
inspection of genset including its inside assemblies with stroboscope
replacement of consumables including filters, oil, different seals
replacement of high-wearing assemblies and components including spark plugs, turbochargers and etc.
Scheduled repair of MWM genset:
minor, interim repair and overhaul of MWM gensets at the site or in the service area of Motorwerk-SGU, LLC (as the case may be) according to manufacturer’s technical instructions
Emergency repair of MWM gensets:
complete diagnostics with identification of equipment failure causes, all kinds of MWM gensets emergency repair up to replacement of major units, commissioning, manufacturer’s warranty for all works
Spare parts supply for MWM gensets:
exact spare parts selection based on genset number with the use of manufacturer’s databases
direct order and prompt supply of MWM spare parts (including major units) from warehouses in Russia and EU
order of less-common spare parts at the manufacturing plant
manufacturer’s warranty for all the supplied spare parts
Supply of MWM replacement gensets:
supply of gas engines and other units of MWM gensets to replace unrepairable ones, including delivery from the manufacturing plant, customs clearance, mounting and set-up
MWM technical support:
24x7 support for the customers of Motorwerk-SGU, LLC in Russia
online access to necessary technical materials for MWM gensets
Warranty support for MWM gensets:
fulfilment of manufacturer’s obligations in warranty cases with MWM gensets in Russia
Our qualification in service and repair of MWM gensets is confirmed by:
Authorizations to perform service maintenance on MWM equipment of all levels – up to E-70 inclusive (confirmed by training certificates).
Authorizations to perform service maintenance of MWM gensets of all series: 2016, 2020, 2032.
Availability of genuine tool and software for service maintenance of MWM gensets of all series: 2016, 2020, 2032
Smooth logistics, including direct supply channels from the factory, official customs clearance, warehouses in Russia with all-time minimum amount of in-demand spare parts.
Skilled engineers and mechanics trained at the manufacturing plant in the company staff.
History of Motorwerk-SGU, LLC
Motorwerk-SGU, LLC started its activity on the gas genset market in 2009. The main focus of the brand is to service and repair of the entire range of MWM engines. Well-handed workflow arrangement during 12 years has made the enterprise a significant member of continuous power supply network with a leading position in high-quality service of MWM gensets in Russia.
History in figures:
MWM company actively promoted MWM gas gensets to the Russian market and searched for service partners who have necessary competences and skills in services equipment. Motorwerk-SGU, LLC became the first candidate for cooperation with MWM as a Service Partner due to its accumulated experience in engine technical service and repair. A new subdivision was established by Motorwerk, LLC, and a service contract was signed which authorized the company to perform service of MWM gensets.
The employees completed the service training in Austria and Germany, the tools were purchased, an international logistic structure focused on MWM gas gensets and having warehouses in Russia and abroad was formed.
An independent separate company – Motorwerk-SGU, LLC was founded. Presently LLC “Motorwerk- Service of Genset Units” is an official Service Partner of the word-famous German producer of MWM gas engines and generators – company Caterpillar Energy Solutions. We render a full range of services, genuine spare parts, warranty and post-warranty equipment monitoring and support of gensets’ owners in Russia. Motorwerk-SGU, LLC is aimed at providing a reliable and fail-free operation of gas gensets and allocates its resources to its own development and improvement for its customers.